Welcome to the EPB online ticketing system. Please enter the information below and we will begin looking into your issue. Please note we cannot answer billing questions electronically. For those issues please call our office. If you need immediate assistance or want to speak to a "human" feel free to give us a call at (270) 651-8341.
In order to create a trouble issue the information below must match the name of the account holder of the EPB service which you are reporting the issue for.
First NameLast Name
Service Address
In the case of a street light please use the name of the street or an address near the light if possible.
If this issue requires an onsite technician we will give you a call before we come!
Contact PhoneSecondary Phone
E-Mail Address
Please provide us with details about your specific issue so that we can assist you.
Type Of Issue