Glasgow Electric Plant Board
Rates - Rules & Regulations

Table of Contents - Quick Index
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• Cable Television Definitions
  
• Cable Television Rules and Regulations
  
• Cable Television Rates
  Residential (RS-C)
  Bulk Service (GSA-C)
  Multiple Apartments GSA-C (1)
  HUD-Subsidized Multiple Apartments GSA-C (2)
  Hotels, Motels, Hospitals GSA-C (3)
  Nursing Homes GSA-C (4)
  Commercial Insertion GSA-C (CI)
  

ELECTRIC PLANT BOARD CITY OF GLASGOW GLASGOW, KENTUCKY

SCHEDULE OF RULES AND REGULATIONS FOR CABLE TELEVISION SERVICE

AS APPROVED & ADOPTED BY THE BOARD OF DIRECTORS ON JULY 26, 2011

DEFINITION OF TERMS AND EXPLANATION OF ABBREVIATIONS

a) "EPB." The Electric Plant Board of the City of Glasgow, doing business as Glasgow EPB - CATV Division with headquarters located at 100 Mallory Drive, P.O. Box 1809, Glasgow, Kentucky 42141, (270) 651-8341.

b) "Customer." The purchaser of electric service and other services.

c) "Subscriber." The purchaser of services who is not an electric customer.

d) "CATV." Community Antenna Television, more commonly referred to as "cable television."

e) "Converter." An electronic device which converts EPB's incoming signals for use at the subscriber's television receiver.

f) "Month." One twelfth of a year, as near 30 days as practicable.

g) "Continuous Service." CATV service which EPB endeavors to keep available at all times.

h) "Basic Service." CATV service consisting of various television programming for which a single monthly rate is charged to the subscriber.

i) "Premium Service." An optional CATV service consisting of one or more television programs for which a single monthly rate is charged to the subscriber in addition to the charge for basic service.

j) "Outlet." The receptacle through which CATV service is provided to the subscriber's television receiver.

ELECTRIC PLANT BOARD CITY OF GLASGOW GLASGOW, KENTUCKY

SCHEDULE OF RULES AND REGULATIONS FOR CABLE TELEVISION SERVICE

1. APPLICATION FOR SERVICE -

The Customer or Subscriber shall submit a written application for CATV service for each location where service is desired on forms provided by EPB, if no electric account exists in the name of the Customer or Subscriber for the location for which cable television service is desired.

2. FEES AND CHARGES -

Upon acceptance by EPB of the Customer or Subscriber's application for CATV service, the Customer or Subscriber shall pay to EPB the applicable monthly service fee, all security deposits, any equipment lease fees or purchase costs, installation fees, connection fees, and any other fees or charges due EPB. Any service, lease maintenance, purchase, installation, security deposits, and other charges for which the Customer or Subscriber is obligated shall be payable in advance.

3. SECURITY DEPOSIT -

A security deposit may be received from Customer or Subscriber by the EPB at the time formal application is submitted for service, and may be an amount equal to $40 per converter box.

4. INTEREST -

Any equipment or service security deposit paid to EPB by the Customer or Subscriber shall be retained by EPB until termination of service, and shall not bear interest payable to the Customer or Subscriber, unless said deposit is equal to or greater than $50, at which time said deposit shall bear interest at the rate of six percent (6%) per year (not compounded).

5. EQUIPMENT RETURN -

Whenever service is terminated, the Customer or Subscriber shall return any equipment, such as a converter, to EPB's office. If the returned equipment is received by EPB and is found to be in satisfactory working condition, and Customer or Subscriber has paid all service charges and any other applicable fees or charges, Customer or Subscriber shall be entitled to the original amount of the deposit for the equipment, without interest or earnings. If the returned equipment is received by EPB and is not found to be in satisfactory working condition, or if said equipment has been opened, tampered with, defaced, or damaged (normal wear and tear excepted) said equipment deposit shall not be returned to the Customer or Subscriber, but shall be retained by EPB and applied toward the cost of its repair or replacement.

The Customer or Subscriber understands, notwithstanding any other provision contained in these rules and regulations to the contrary, that any converters provided are and shall remain the property of EPB, and must be returned to EPB at any time service is terminated or discontinued. Failure to return a converter within fifteen (15) days after service is terminated or discontinued will result in a charge being assessed to Customer's or Subscriber's account. The Customer or Subscriber shall pay to cover the cost of any converter not returned, as well as any other expense incurred by EPB resulting from Customer's or Subscriber's failure to return same. Willful failure to return any converter is also a crime punishable by law.

6. RIGHT OF ACCESS -

The Customer or Subscriber, upon acceptance of application for CATV service by EPB, grants permission for EPB, its agents, servants, and employees, to enter upon the property of the Customer or Subscriber for the purpose of installation, inspection, maintenance, testing, and repair of the cable service to the Customer's or Subscriber's premises, and upon service being cancelled for any reason, the Customer or Subscriber grants permission for EPB, during reasonable hours, to enter upon the premises and remove all equipment and material belonging to EPB, and to discontinue service thereto.

7. OWNERSHIP OF EQUIPMENT AND MATERIALS -

All equipment and materials, unless purchased from EPB, or unless such property is incorporated in, becomes an integral part of, or is permanently attached to the Customer's or Subscriber's premises, shall remain the property of EPB.

8. WIRING REQUIREMENTS -

No wiring will be installed by EPB within any wall or attic space. The Customer or Subscriber, at his option, may choose to install the wiring furnished by EPB within walls and/or attic spaces at his own expense; but in such instance, the Customer or Subscriber shall install such wiring to specifications and satisfaction of EPB and the National Electrical Code.

9. WARRANTIES AND REPAIRS -

Any equipment or service rendered to the Customer or Subscriber is subject to no warranties from EPB, either expressed or implied. Customer or Subscriber agrees to pay EPB for any repairs to its equipment and facilities at EPB's applicable rates.

10. RESPONSIBILITY FOR EPB'S PROPERTY -

The Customer or Subscriber agrees not to tamper with any of EPB's wiring or equipment, to extend lines, or alter in any manner any EPB property. The Customer or Subscriber also shall receive EPB's CATV service with the understanding that he will adequately safeguard all EPB properties upon the Customer's or Subscriber's premises from alteration and abuse by others, and that he will not hire or permit anyone other than authorized EPB personnel to perform any work on EPB's property, equipment, and facilities.

11. PENALTIES FOR UNAUTHORIZED SERVICE -

If unauthorized service is discovered by EPB, the cost will be billed to the Customer or Subscriber for an estimate of CATV services delivered, including the cost of inspection, investigation, reconnection, and cost of repair to EPB's facilities, all of which must be paid in full before service can be reestablished or restored.

12. MONTHLY SERVICE CHARGES -

The Customer or Subscriber shall pay EPB a one-time pro-rated monthly service charge from date of installation to the end of that billing cycle.

Thereafter, the Customer or Subscriber shall pay EPB the full monthly service charge applicable to the service rendered, which amount shall be due as shown on the bill card from EPB each month.

Monthly service charges shall be determined as per the schedule of rates applicable to the services for which the Customer or Subscriber has applied and received, and is subject to change without formal notice by EPB to the Customer or Subscriber.

13. PREMIUM SERVICE -

The new Customer or Subscriber may elect to receive premium service only after he has submitted an application for basic service and premium service.

An existing basic service Customer or Subscriber can elect to receive premium service by submitting his application for such service, but in no instance will any Customer or Subscriber be permitted to receive premium service without EPB's basic service or if Customer or Subscriber has a past due account. An existing basic service Customer or Subscriber who elects to receive premium service will be charged for service monthly as provided in Rule 12.

Premium service programming cannot be provided to Customer or Subscriber who shall charge any fee for its viewing, or in public places for viewing by mass audience.

14. PAY-PER-VIEW -

The Customer or Subscriber may also elect to receive pay-per-view events and/or movies from time to time; however, in no instance will a Customer or Subscriber be permitted to receive this service if an amount is shown to be past due on the Customer or Subscriber's account. In addition, no refund for any pay-per-view event/movie will be granted after the initial ten (10) minutes of the event/movie has been received by Customer or Subscriber. Only one (1) converter per Customer or Subscriber will be authorized for pay-per-view events/movies.

15. CHANGE OF OCCUPANCY OR OWNERSHIP -

The Customer or Subscriber shall notify EPB of any change of occupancy or ownership of Customer's or Subscriber's premises promptly upon its occurrence. Nothing in these rules and regulations shall be construed to give the Customer or Subscriber the right to sell or assign, or the successor tenant or occupant to acquire, any rights to use any of the equipment or service provided by EPB.

16. LIMITATION OF EPB'S LIABILITY -

The EPB, its agents, servants, or employees, shall not be held liable or responsible for any damage or injury to the property of the Customer or Subscriber occurring during installation or maintenance of facilities including, but not limited to, outlet, cable, connector, converters, etc., to provide and/or maintain service to Customer or Subscriber.

17. DISCLAIMER REGARDING PROGRAMMING CONTENT OR CHANGES -

The Customer or Subscriber shall not hold EPB responsible nor liable for programming content, nor for any changes, additions, or deletions in its programming or time schedule associated therewith.

18. SCOPE -

A copy of the rates, rules and regulations under which CATV service will be supplied is open to inspection by the general public at the office of EPB and on EPB's website at www.glasgowepb.net. A hard copy of EPB's rules and regulations and applicable rate schedule shall be furnished to each Customer or Subscriber without charge, upon request.

RULES AND REGULATIONS DEFINING OBLIGATION OF EPB
IN FURNISHING SERVICE

19. RIGHT OF REFUSAL FOR SERVICE -

The EPB reserves the right to refuse any Customer additional services or equipment including, but not limited to, premium channels, pay-per-view events and/or digital services if the customer fails to maintain an acceptable credit history for a period of twelve (12) consecutive months.

20. INTERRUPTION OR DISCONTINUANCE OF SERVICE DUE TO USE OF NON-EPB FACILITIES -

In order to provide service, EPB shall occasionally make use of poles owned in whole or in part by other utilities, both power and telephone, the continued use of which is in no way guaranteed. In the event the continued use of such poles is denied for any reason, EPB will make every reasonable effort to provide service over alternate routes and facilities. The Customer or Subscriber agrees that he will make no claims or undertake any action against any utility, including EPB, if the service provided to the Customer or Subscriber is interrupted or discontinued for this reason.

21. PROVISION OF SERVICE -

EPB shall make every reasonable effort to provide CATV service to every Customer or Subscriber who applies for such service in the shortest period of time practicable, and where CATV service is readily available. EPB's CATV services will only be extended into areas where EPB is duly authorized.

22. UNDERGROUND SERVICE -

EPB's rates for CATV service are based upon costs to provide overhead service to its various classifications of Customer or Subscriber. Therefore, underground services and extensions from EPB's overhead system shall be made pursuant to receipt of advance payment of charges associated therewith, and as determined by the schedule of fees and charges applicable to underground installation, as established from time to time.

23. LOCATION OF OVERHEAD -

Unusual circumstances to the contrary, EPB's overhead CATV service drop to the Customer or Subscriber premises shall be located as closely to the point of electrical service attachment as is safe and practicable.

24. OUTAGES & INTERRUPTIONS -

EPB shall make every reasonable effort to promptly restore CATV service to its Customers or Subscribers in the event of any outage or interruption. EPB shall also make every reasonable effort to investigate Customer or Subscriber reports of poor CATV reception, etc., and to remedy same when found to be the fault of EPB's system and/or equipment.

In the event EPB dispatches any of its personnel to investigate any Customer or Subscriber complaint or outage, and the problem is determined to be caused by the Customer or Subscriber's television receiver or other Customer or Subscriber-owned facilities, the Customer or Subscriber may be charged the cost of time and transportation, but in no event shall said charge be less than ten dollars ($10).

RULES & REGULATIONS GENERAL PROVISIONS

25. REPRODUCTION OF PROGRAMMING -

The Customer or Subscriber shall not record or tape any of the programming provided by EPB, nor shall the Customer or Subscriber allow any other person to do so, except for the personal use of the Customer or Subscriber.

26. SEVERABLE PROVISIONS -

In the event any portion of these rules and regulations should be declared invalid by any court of competent jurisdiction, such invalidity shall not affect the remaining portions hereof, which shall continue effective.

EPB Cable TV Rate Card
(see pricing examples below)  Cable TV Service......31.50/month (12.00 + 19.50)
    Classic Service - all regular channels except premiums - requires "Basic" (explanation of Basic below)

  Premium Channels (a one-month preview is free, one time)
   Any one (1) premium channel.....................................$11.00 
   Any two (2) premium channels.....................................19.00 
   HBO & Cinemax....................................................18.00 
   The Movie Channel & Showtime.....................................15.00
   The Movie Channel, Showtime & Cinemax............................18.00 
   The Movie Channel, Showtime, Cinemax & HBO.......................25.00
   TMC, Showtime, Cinemax, HBO, Sundance, Flix, Starz, Encore, WAM..31.00

  Extra Equipment
   8511 Cable-Ready Box..............................................1.50

  Digital Cable TV (the "Power Digital Package", works with any TV)*:
   One Digital Consumer Terminal & universal remote................15.00 
(includes digital "basic" channels and DMX premium audio)
   Additional DCT for Digital Cable.................................6.50 ea.

   Gateway Digital Box*.............................................6.50 ea.
    (includes Basic/Classic programming, i-guide, DMX music, several free digital channels,
     universal remote control, capable of receiving digital premiums and PPV)

   *Installation of Digital or Gateway box (one-time charge)........40.00 

  Premium Channels for Digital (a one-month preview is free, one time)
   Any one (1) premium channel......................................11.00 
   Any two (2) premium channels.....................................19.00 
   HBO & Cinemax (10 channels)......................................18.00 
   The Movie Channel, Showtime, Sundance & Flix (11 channels).......15.00
   The Movie Channel, Showtime, Cinemax, Sundance & Flix (15).......18.00 
   The Movie Channel, Showtime, Cinemax, HBO, Sundance & Flix (21)..25.00
   TMC, SHO, MAX, HBO & Sundance, Flix, Starz/Encore & WAM! (34)....31.00

  HDTV - High Definition TV*:
   HDTV Programming.......................................10.00/month
   HDTV dual-tuner box (dual-tuner DVR, our best!)........16.00/month ea. 
   HDTV non-DVR box.......................................11.00/month ea.
   Additional HDTV dual-tuner boxes (for other TV's)......16.00/month ea.
    *Installation of HDTV (one-time charge)...............40.00

  Set-Up Fees
   New Service/Transfer.........40.00*
   Cable TV Only Deposit........50.00
*Note: $40 fee waived if electric and cable services connected simultaneously.
  Installation Fees (for new customers or transfers - one-time charges)
   Additional outlets...........50.00 each
     (please note that we are unable to run wires within walls)
   Commercial outlet............79.00
   Premium Channel Changes (per call, not per channel)....6.00
 
  Miscellaneous Charges
   Local Origination DVD's...................................13.00 ea.
   Additional Outlet Installation or Relocation..............50.00
   Set-up and purchase of cable card.........................99.00
   Reconnection Charge.......................................50.00 
   Change in Premium Channels (per call, not per channel).....6.00
   Tampering Charge (per trip)...............................50.00 
   Service Charge (not an EPB problem).......................50.00 (office hours)
                                                            100.00 (after hours) 
   Additional Commercial Outlet Installation.................79.00

  Basic Service..................12.00/month
    ("lower tier" - no converter - 20 channels/one-time installation charge is 40.00)
    

GLASGOW ELECTRIC PLANT BOARD CATV RESIDENTIAL RATE SCHEDULE RS-C

Availability

Available to any Customer or Subscriber for residential service in all areas served by EPB's Broadband System.

Applicability

Applicable for service to single residences and individual family apartments. Service shall not be resold, shared with others, taped or recorded, except for personal use.

  
Installation Charges 
   
    Basic Service:
     Set-Up Fee for New Service....................$40.00
     Installation Fee...............................40.00
     

Glasgow Classic Service: 
     Set-Up Fee for New Service....................$40.00

Digital Cable Service: 
     Installation Fee for Digital..................$40.00
            
Additional Outlets.................................$50.00 each
       
Cable TV Service Deposit...........................$50.00

      Service Charges 
    
                                                MONTHLY
Basic Service ..................................$12.00
Glasgow Classic (requires Basic).................19.50
Digital Service (first box)......................15.00
Additional Digital Converters.....................6.50 each
Premium Services:
    Any one channel.............................................11.00 
    Any two channels............................................19.00 
    The Movie Channel, Showtime, Sundance & Flix................15.00 
    TMC, Showtime, Cinemax, Sundance & Flix.....................18.00 
    TMC, Showtime, Cinemax, HBO, Sundance & Flix................25.00
    TMC, Showtime, Cinemax, HBO & Sundance, Starz/Encore, Flix..31.00 
    HBO & Cinemax...............................................18.00
    Spanish Language Tier (see Customer Svc. for specifics).....11.00 
            
Cable-Ready Converter (8511)......................1.50
        
 OTHER CHARGES 
     
    Relocation of existing outlets.................$50.00 each 
Reconnection charge.............................50.00        
Connection charge for Premium Service after
   date of initial installation..................6.00 
Service Tampering Charge per Trip...............50.00
Service Charge (problem not w/our facilities)...50.00 during office hours or
                                               100.00 after hours
        

         Service is subject to the General and the Cable Television Rules and Regulations of EPB.  

GLASGOW ELECTRIC PLANT BOARD CATV GENERAL RATE SCHEDULE GSA-C

Availability

Available to any Customer or Subscriber for commercial or multiple service in all areas served by the EPB's Broadband System.

Applicability

Applicable for cable television service to hotels, motels, multiple apartments, TV dealers and repair shops, hospitals, nursing homes, churches, schools, civic organizations, City/County Governmental Units and other commercial establishments.

Installation Charges

Additional Outlets for commercial building installations*...............................$79.00 each

Service is subject to the General and the Cable Television Rules and Regulations of EPB.

.

ADDENDUM SCHEDULE GSA-C (1) (Applicable only to Multiple Apartments)

 
   
      Service Charges 
    
Glasgow Classic Service..................$10.50 per billable unit

                                                              MONTHLY
Premium Services:
    Any one channel.............................................11.00 
    Any two channels............................................19.00 
    The Movie Channel, Showtime, Sundance & Flix................15.00 
    TMC, Showtime, Cinemax, Sundance & Flix.....................18.00 
    TMC, Showtime, Cinemax, HBO, Sundance & Flix................25.00
    TMC, Showtime, Cinemax, HBO & Sundance, Starz/Encore, Flix..31.00 
    HBO & Cinemax...............................................18.00
    Spanish Language Tier (see Customer Svc. for specifics).....11.00 
            
Cable-Ready Converter (8511)......................1.50

 

  OTHER CHARGES     

Reconnection charge..................................50.00
Connection charge for Premium Service after date of
   initial installation...............................6.00
Service Tampering Charge per Trip....................50.00
Service Charge (Problem not with our facilities).....50.00 during office hours or
                                                    100.00 after hours 

ADDENDUM SCHEDULE GSA-C(2) (Applicable only to HUD-Subsidized Multiple Apartments)

      Service Charges  
    
Glasgow Classic Service...................$9.65 per billable unit


                                                              MONTHLY
Premium Services:
    Any one channel.............................................11.00 
    Any two channels............................................19.00 
    The Movie Channel, Showtime, Sundance & Flix................15.00 
    TMC, Showtime, Cinemax, Sundance & Flix.....................18.00 
    TMC, Showtime, Cinemax, HBO, Sundance & Flix................25.00
    TMC, Showtime, Cinemax, HBO & Sundance, Starz/Encore, Flix..31.00 
    HBO & Cinemax...............................................18.00
    Spanish Language Tier (see Customer Svc. for specifics).....11.00 
            
Cable-Ready Converter (8511)......................1.50


      OTHER CHARGES 
    
Reconnection charge...............................50.00
Connection charge for Premium Service
   after date of initial installation..............6.00 
Service Tampering Charge Per Trip.................50.00
Service Charge (Problem not with our facilities)..50.00 during office hours or
                                                 100.00 after hours

ADDENDUM SCHEDULE GSA-C (3) (Applicable only to Hotels, Motels and Hospitals)

 Service Charges 

Glasgow Classic Service..................$6.85 per billable unit
                                                              MONTHLY
Premium Services:
    Any one channel.............................................11.00 
    Any two channels............................................19.00 
    The Movie Channel, Showtime, Sundance & Flix................15.00 
    TMC, Showtime, Cinemax, Sundance & Flix.....................18.00 
    TMC, Showtime, Cinemax, HBO, Sundance & Flix................25.00
    TMC, Showtime, Cinemax, HBO & Sundance, Starz/Encore, Flix..31.00 
    HBO & Cinemax...............................................18.00
    Spanish Language Tier (see Customer Svc. for specifics).....11.00 
            
Cable-Ready Converter (8511)......................1.50



      OTHER CHARGES 
    
Reconnection charge...............................50.00      
Connection charge for Premium Service
   after date of initial installation..............6.00 
Service Tampering Charge Per Trip.................50.00
Service Charge (problem not with our facilities)..50.00 during office hours or
                                                 100.00 after hours

ADDENDUM SCHEDULE GSA-C (4) (Applicable only to Nursing Homes)

 Service Charges 
    
 Glasgow Classic Service.....................$7.35 per billable unit

                                                              MONTHLY
Premium Services:
    Any one channel.............................................11.00 
    Any two channels............................................19.00 
    The Movie Channel, Showtime, Sundance & Flix................15.00 
    TMC, Showtime, Cinemax, Sundance & Flix.....................18.00 
    TMC, Showtime, Cinemax, HBO, Sundance & Flix................25.00
    TMC, Showtime, Cinemax, HBO & Sundance, Starz/Encore, Flix..31.00 
    HBO & Cinemax...............................................18.00
    Spanish Language Tier (see Customer Svc. for specifics).....11.00 
            
Cable-Ready Converter (8511)......................1.50

OTHER CHARGES
Reconnection charge...............................50.00 
Connection charge for Premium Service
   after date of initial installation..............6.00 
Service Tampering Charge Per Trip.................50.00            
Service Charge (problem not with our facilities)..50.00 during office hours or
                                                 100.00 after hours

CATV GENERAL RATE - COMMERCIAL INSERTION
SCHEDULE GSA-C (CI)

Availability

Available to any person, business, legally qualified candidate, or entity seeking to market goods, services or candidacy to the customers of the EPB's cable television system.

Service Charges (per 30-second spot)

Tier A  (HGTV, ESPN, Lifetime, TNT, USA, FOX News)
1:00am-6:00am..................................................$2.50
7:00am-noon.....................................................5.00
Noon-6:00pm.....................................................6.00
7:00pm-11:00pm..................................................8.00

Tier B  (TNN, ESPN2, A&E, TBS, Discovery, CNN)
1:00am-6:00am..................................................$2.50
7:00am-noon.....................................................4.00
Noon-6:00pm.....................................................5.00
7:00pm-11:00pm..................................................6.00

6:00am-6:00pm (designated programming on any above network)....$7.00
6:00pm-11:00pm (designated programming on any above network)...10.00
Special Events.................................................25.00
   (UK games and other events specified in advance by EPB)

Weather Channel .............................................$100.00/month
   (random 48-second text crawl - not available to political candidates)

Minimum production fee.......................................$100.00
Each additional hour after initial 4 hours*....................25.00
   *(billable only in hourly increments)

13 week contract.............................................10% discount
26 week contract.............................................15% discount
52 week contract.............................................20% discount