The Customer or Subscriber understands, notwithstanding any other provision contained in these rules and regulations to the contrary, that any converters provided are and shall remain the property of EPB, and must be returned to EPB at any time service is terminated or discontinued. Failure to return a converter within fifteen (15) days after service is terminated or discontinued will result in a charge being assessed to Customer's or Subscriber's account. The Customer or Subscriber shall pay to cover the cost of any converter not returned, as well as any other expense incurred by EPB resulting from Customer's or Subscriber's failure to return same. Willful failure to return any converter is also a crime punishable by law.
Thereafter, the Customer or Subscriber shall pay EPB the full monthly service charge applicable to the service rendered, which amount shall be due as shown on the bill card from EPB each month.
Monthly service charges shall be determined as per the schedule of rates applicable to the services for which the Customer or Subscriber has applied and received, and is subject to change without formal notice by EPB to the Customer or Subscriber.
An existing basic service Customer or Subscriber can elect to receive premium service by submitting his application for such service, but in no instance will any Customer or Subscriber be permitted to receive premium service without EPB's basic service or if Customer or Subscriber has a past due account. An existing basic service Customer or Subscriber who elects to receive premium service will be charged for service monthly as provided in Rule 12.
Premium service programming cannot be provided to Customer or Subscriber who shall charge any fee for its viewing, or in public places for viewing by mass audience.
In the event EPB dispatches any of its personnel to investigate any Customer or Subscriber complaint or outage, and the problem is determined to be caused by the Customer or Subscriber's television receiver or other Customer or Subscriber-owned facilities, the Customer or Subscriber may be charged the cost of time and transportation, but in no event shall said charge be less than ten dollars ($10).
"Basic" service is a minimal level of cable TV service (some cable companies refer to it as Lifeline). It consists of several broadcast channels (channels that you could pick up if you had a tall enough antenna and a digital tuner). This service is provided as an alternative for those customers not interested in most typical cable TV channels.City Cable TV Service..........28.50/month (12.00 + 16.50) EPB Cable TV Rate Card
(see pricing examples below)
Classic Service - all regular channels except premiums - requires "Basic" (explanation of Basic below)
County Cable TV Service......31.50/month (12.00 + 19.50)
Classic Service - all regular channels except premiums - requires "Basic" (explanation of Basic below)
Premium Channels (a one-month preview is free, one time)
Any one (1) premium channel............................10.00
Any two (2) premium channels...........................18.00
HBO & Cinemax..........................................17.00
The Movie Channel & Showtime...........................14.00
The Movie Channel, Showtime & Cinemax..................17.00
The Movie Channel, Showtime, Cinemax & HBO.............24.00
Extra Equipment 8511 Cable-Ready Box (w/175 remote).....................1.50 8570/8590 Addressable Boxes.............................2.50 475 Volume Remote.......................................1.00
Digital Cable TV (the "Power Digital Package", works with any TV)*:
One Digital Consumer Terminal (single tuner) & universal remote.......14.00(includes 59 digital "basic" channels, 38 channels of DMX premium audio) Additional DCT for Digital Cable (single tuner)........................6.50 ea. Gateway Digital Box*...................................................6.50 ea. (includes Basic/Classic programming, i-guide, DMX music, several free digital channels, universal remote control, capable of receiving digital premiums and PPV) *Installation of the Power Digital Package (one-time charge)..........30.00 Premium Channels for Digital (a one-month preview is free, one time)
Any one (1) premium channel......................................10.00
Any two (2) premium channels.....................................18.00
HBO & Cinemax (10 channels)......................................17.00
The Movie Channel, Showtime, Sundance & Flix (11 channels).......14.00
The Movie Channel, Showtime, Cinemax, Sundance & Flix (15).......17.00
The Movie Channel, Showtime, Cinemax, HBO, Sundance & Flix (21)..24.00
TMC, SHO, MAX, HBO & Sundance, Flix, Starz/Encore & WAM! (34)....30.00
HDTV - High Definition TV*:
HDTV Programming.......................................10.00/month
HDTV dual-tuner box (dual-tuner DVR, our best!)........16.00/month ea.
Additional HDTV dual-tuner boxes (for other TV's)......16.00/month ea.
*Installation of HDTV (one-time charge)...............30.00
Set-Up Fees New Service/Transfer.........15.00* Cable TV Only Deposit........50.00*Note: $15.00 fee waived if electric and cable services connected simultaneously. Installation Fees (for new customers or transfers - one-time charges) Additional outlets...........50.00 each (please note that we are unable to run wires within walls)
Commercial outlet............79.00
Premium Channel Changes (per call, not per channel)....6.00
Miscellaneous Charges
Local Origination DVD's...................................13.00 ea.
Additional Outlet Installation or Relocation..............50.00
Reconnection Charge.......................................15.00
Change in Premium Channels (per call, not per channel).....6.00
Tampering Charge (per trip)...............................50.00
Service Charge (not an EPB problem).......................50.00 (office hours)
100.00 (after hours)
Additional Commercial Outlet Installation.................79.00
Basic Service..................12.00/month
("lower tier" - no converter - 20 channels/one-time Installation...12.00)
| Cable TV | (70 channels) |
(70 channels) |
| Cable + All Premiums | (74 channels) |
(74 channels) |
| Cable + Digital | (167 channels) extra digital box - 6.50 each |
(167 channels) extra digital box - 6.50 each |
| Cable + Digital
+ All Premiums |
(202 channels) |
(202 channels) |
| Cable + Digital
+ HD (dual tuner DVR box!) |
(184 channels) extra HD box - 16.00 each |
(184 channels) extra HD box - 16.00 each |
| Cable + Digital
+ High Definition + All Premiums* *(does not include Spanish Tier) |
dual-tuner DVR (219 channels) |
dual-tuner DVR (219 channels) |
"Basic" service is a minimal level of cable TV service (some cable companies refer to it as Lifeline). It consists of several broadcast channels (channels that you could pick up if you had a tall enough antenna and a digital tuner). This service is provided as an alternative for those customers not interested in most typical cable TV channels.Installation Charges
Basic Service: Set-Up Fee for New Service....................$15.00 Installation Fee...............................12.00
Glasgow Classic Service:
Set-Up Fee for New Service....................$15.00
Digital Cable Service:
Installation Fee for Digital..................$30.00
Additional Outlets.................................$50.00 each
Cable TV Service Deposit...........................$50.00Service Charges MONTHLY ANNUAL
Basic Service (same for city & county)..........$12.00....$132.00
Glasgow Classic (requires Basic - city)..........15.50.....170.50
Glasgow Classic (requires Basic - county)........19.50.....214.50
Digital Service (first box - single-tuner).......14.00.....154.00
Additional Digital Converters (single-tuner)......6.50 each
Premium Services: ("a" denotes analog, "d" digital)
Any one channel.............................................10.00...110.00
Any two channels............................................18.00...198.00
The Movie Channel, Showtime(a) & Sundance(d)................14.00...154.00
TMC, Showtime, Cinemax(a) & Sundance(d).....................17.00...187.00
TMC, Showtime, Cinemax, HBO(a) & Sundance(d)................24.00...264.00
TMC, Showtime, Cinemax, HBO(a) & Sundance, Starz/Encore(d)..30.00...330.00
HBO & Cinemax(a & d)........................................17.00...187.00
Spanish Language Tier (d)(see Customer Svc. for specifics)..10.00...110.00
Additional Outlets - With Converter..............2.50......30.00
Additional Outlets - Without Converter...........Free
Cable-Ready Converter (8511 - includes remote)...1.50......17.00
Cable-Ready Converter (8570/8590)................2.50......30.00
Standard Remote Control..........................1.00......11.00
Volume Remote....................................1.00......11.00
Pay-Per-View Events................................Discretionary
OTHER CHARGES
Relocation of existing outlets.................$50.00 each Reconnection charge.............................20.00 Connection charge for Premium Service after
date of initial installation..................6.00 Service Tampering Charge per Trip...............50.00 Service Charge (problem not w/our facilities)...50.00 during office hours or
100.00 after hours
Service is subject to the General and the Cable Television Rules and Regulations of EPB.
.
Service Charges Glasgow Classic Service..................$10.50 per billable unit
MONTHLY ANNUAL
Premium Services: ("a" denotes analog, "d" digital)
Any one channel.............................................10.00...110.00
Any two channels............................................18.00...198.00
The Movie Channel, Showtime(a) & Sundance(d)................14.00...154.00
TMC, Showtime, Cinemax(a) & Sundance(d).....................17.00...187.00
TMC, Showtime, Cinemax, HBO(a) & Sundance(d)................24.00...264.00
TMC, Showtime, Cinemax, HBO(a) & Sundance, Starz/Encore(d)..30.00...330.00
HBO & Cinemax(a & d)........................................17.00...187.00
Spanish Language Tier (d)(see Customer Svc. for specifics)..10.00...110.00
Cable-Ready Converter (8511 - includes remote).1.50........17.00
Cable-Ready Converter (8570/8590)..............2.50........30.00
Standard Remote Control........................1.00........10.40
Volume Remote..................................1.00........10.40
Pay-Per-View Events................................Discretionary
OTHER CHARGES
Reconnection charge..................................20.00 Connection charge for Premium Service after date of
initial installation...............................6.00
Service Tampering Charge per Trip....................50.00 Service Charge (Problem not with our facilities).....50.00 during office hours or
100.00 after hours
Service Charges Glasgow Classic Service...................$9.65 per billable unit MONTHLY ANNUAL
Premium Services: ("a" denotes analog, "d" digital)
Any one channel.............................................10.00...110.00
Any two channels............................................18.00...198.00
The Movie Channel, Showtime(a) & Sundance(d)................14.00...154.00
TMC, Showtime, Cinemax(a) & Sundance(d).....................17.00...187.00
TMC, Showtime, Cinemax, HBO(a) & Sundance(d)................24.00...264.00
TMC, Showtime, Cinemax, HBO(a) & Sundance, Starz/Encore(d)..30.00...330.00
HBO & Cinemax(a & d)........................................17.00...187.00
Spanish Language Tier (d)(see Customer Svc. for specifics)..10.00...110.00
Cable-Ready Converter (8511).....................1.50.......17.00
(includes remote)
Cable-Ready Converter (8570/8590)................2.50.......30.00
Standard Remote Control..........................1.00.......10.40
Volume Remote....................................1.00.......10.40
Pay-Per-View Events.................................DiscretionaryOTHER CHARGES Reconnection charge...............................20.00 Connection charge for Premium Service
after date of initial installation..............6.00 Service Tampering Charge Per Trip.................50.00 Service Charge (Problem not with our facilities)..50.00 during office hours or
100.00 after hours
Service Charges Glasgow Classic Service..................$6.85 per billable unitMONTHLY ANNUAL
Premium Services: ("a" denotes analog, "d" digital)
Any one channel.............................................10.00...110.00
Any two channels............................................18.00...198.00
The Movie Channel, Showtime(a) & Sundance(d)................14.00...154.00
TMC, Showtime, Cinemax(a) & Sundance(d).....................17.00...187.00
TMC, Showtime, Cinemax, HBO(a) & Sundance(d)................24.00...264.00
TMC, Showtime, Cinemax, HBO(a) & Sundance, Starz/Encore(d)..30.00...330.00
HBO & Cinemax(a & d)........................................17.00...187.00
Spanish Language Tier (d)(see Customer Svc. for specifics)..10.00...110.00
Cable-Ready Converter (8511 - includes remote)...1.50......17.00
Cable-Ready Converter (8570/8590)................2.50......30.00
Standard Remote Control..........................1.00......10.40
Volume Remote....................................1.00......10.40
Pay-Per-View Events................................DiscretionaryOTHER CHARGES Reconnection charge...............................20.00 Connection charge for Premium Service
after date of initial installation..............6.00 Service Tampering Charge Per Trip.................50.00 Service Charge (problem not with our facilities)..50.00 during office hours or
100.00 after hours
Service Charges Glasgow Classic Service.....................$7.35 per billable unitMONTHLY ANNUAL
Premium Services: ("a" denotes analog, "d" digital)
Any one channel.............................................10.00...110.00
Any two channels............................................18.00...198.00
The Movie Channel, Showtime(a) & Sundance(d)................14.00...154.00
TMC, Showtime, Cinemax(a) & Sundance(d).....................17.00...187.00
TMC, Showtime, Cinemax, HBO(a) & Sundance(d)................24.00...264.00
TMC, Showtime, Cinemax, HBO(a) & Sundance, Starz/Encore(d)..30.00...330.00
HBO & Cinemax(a & d)........................................17.00...187.00
Spanish Language Tier (d)(see Customer Svc. for specifics)..10.00...110.00
Cable-Ready Converter (8511).......................1.50.......17.00
(includes remote)
Cable-Ready Converter (8570/8590)..................2.50.......30.00
Standard Remote Control............................1.00.......10.40
Volume Remote......................................1.00.......10.40
Pay-Per-View Events...................................Discretionary
OTHER CHARGES Reconnection charge...............................20.00
Connection charge for Premium Service
after date of initial installation..............6.00 Service Tampering Charge Per Trip.................50.00
Service Charge (problem not with our facilities)..50.00 during office hours or
100.00 after hours
Service Charges (per 30-second spot)
Tier A (HGTV, ESPN, Lifetime, TNT, USA, FOX News) 1:00am-6:00am..................................................$2.50 7:00am-noon.....................................................5.00 Noon-6:00pm.....................................................6.00 7:00pm-11:00pm..................................................8.00 Tier B (TNN, ESPN2, A&E, TBS, Discovery, CNN) 1:00am-6:00am..................................................$2.50 7:00am-noon.....................................................4.00 Noon-6:00pm.....................................................5.00 7:00pm-11:00pm..................................................6.00 6:00am-6:00pm (designated programming on any above network)....$7.00 6:00pm-11:00pm (designated programming on any above network)...10.00 Special Events.................................................25.00 (UK games and other events specified in advance by EPB) Weather Channel .............................................$100.00/month (random 48-second text crawl - not available to political candidates)
Minimum production fee.......................................$100.00 Each additional hour after initial 4 hours*....................25.00 *(billable only in hourly increments)
13 week contract.............................................10% discount 26 week contract.............................................15% discount 52 week contract.............................................20% discount